George did this amazing thread where He shared How He used Hidden Collections to scale his store.
Before we start…
Pop quiz: what’s the worst time to scale an e-Com store?
That’s right. At the beginning of the year.
Why? Because people have already spent all their money on BFCM and Christmas.
And that’s exactly when I scaled my store. But before I did…
We had a huge debate within the e-Com community.
How do you scale?
90% of e-Com “experts” say that you scale through ads.
“Let me manage your ads – I’ll scale your store” And I argued with them all.
I said that the scale happens INSIDE the store.
Here’s what happens next…
I decided to focus on 3 things inside the store:
- Hidden collections
- Pricing + order manipulation
- The force of +1
I highly doubt if you could find this information anywhere online.
Including paid courses and expensive masterminds.
Let’s begin:
Hidden collections:
We found a way to create hidden collections inside the Shopify store.
Meaning: you can not access this collection from within the store.
Only if you have a direct link.
And that’s important because in those collections is where we tested this:
Pricing + order manipulation
This is a tricky one.
We took all the data from the store and divided it into three parts:
- Best selling items.
- Mid-selling items.
- Worst selling items.
Now. We set up the collections to show 3 items per row.
And here’s why that’s crucial:
We priced all the items within 3 pricing categories.
- Best selling items: $35-39
- Mid-selling items: $47-67
- Worst selling items: $89-97
And that’s genius because people buy the best-selling items either way.
But now they’re also the cheapest items in the store.
But that wasn’t enough.
We also had to position the items in the store in a way that would be easier for the buyer to find “the best deal”.
So this was the order of the items in each row:
Worst selling (W) – best selling (B) – mid selling (M)
Each row.
W-B-M
W-B-M
See why?
We placed the best-selling items in the middle. Between two higher-priced items.
Creating the illusion that they’re getting the best deal.
They found the item they want – and what a coincidence!
It’s also the cheapest one. But we went one step further:
You know how they say “if everything’s on sale – nothing’s on sale”?
A rookie mistake.
We only took the middle row of items and discounted them.
So instead of $97 – pay only $35.
Further enhancing the illusion of the best deal.
But that wasn’t enough…
Because selling one item for $35-$39 (remember? Those are the best-selling ones)… Won’t even put us at break-even after ad spend.
So we had to increase our AOV (average order value).
But what’s the easiest way to do that? This:
The force of +1
Make the buyer buy one more item. Anyone knows how to do that.
Newbies just offer a discount on a second item. “Buy 2 get 10% off”.
Experts use coupons.
Pros know there’s a difference between giving % discounts and $ discounts.
We took it to the next level:
We had a small banner at the top of EACH page on the store.
And this was the GENIUS move of ours. The banner said this:
“Buy $70 – get $7 off
Buy $80 – get $12 off
Buy $150 – get $20 off”
But why was that so effective? Let’s break it down:
The price of the items that people were buying was $35-39.
Meaning – 2 items would put you at $78. So you get the $7 coupon.
Great! But wait.
If you add a couple more dollars you could get $12 off.
It’s called “selling money on discount”. Add $2 to cart – get $5 off.
Free $3!
So the buyer would lock his mind on buying one more item.
But… we didn’t have a $2 item. The cheapest was $35. Remember?
So we are forcing the +1 on a buyer.
Increasing our AOV by a minimum of an extra $35.
Smart. Right? But that wasn’t all…
We also knew that our VIP clients were buying for around $150 per order.
So we strategically placed a $150 coupon to not lose those customers to lower coupon deals.
But the real part that shocked all my e-Com colleagues?
We didn’t touch the ads:
No new creatives. No new campaigns. No fancy tricks whatsoever.
Our highest revenue day was $67K. That day was a $10K profit.
At some point we also got to the maximum allowed spend per day.
The cap was $35K/day. FB later opened up a higher cap for us…
Now…
If you enjoyed this post, do thank George.
Great âś…